Recharge & Credits Rules

1. Top-up credits: never expire. 2. Monthly-pass credits: issued monthly, valid for 30 days from issuance; unused credits expire. 3. Daily check-in credits: valid on the day only. 4. Bonus credits (sign-up, campaigns, support rewards, etc.): validity and scope follow the relevant campaign rules; unused credits expire. 5. Order of use: the earliest-expiring credits are deducted first (daily → bonus → monthly → top-up).

1. Credits are virtual service entitlements usable only by this account for AI generation on the Platform. 2. Credits cannot be withdrawn, exchanged for cash, transferred, gifted or lent to other accounts, and cannot be traded. 3. Buying/selling credits, cashing out or mass-registering accounts to obtain bonus credits is prohibited. The Platform may revoke bonuses and freeze related credits and accounts.

1. 100 credits = CNY 1 list price. The estimate shown before generation prevails. 2. Seedance 2.0 / 2.5 supports real-person assets and costs 1.4x the base rate per shot; Seedance mini does not support real-person assets and costs less — ideal for comic, anime and pet stories. 3. Estimated credits are frozen before a task and settled by actual usage afterwards; the excess is released. 4. Pricing may be adjusted with prior notice; completed tasks are not affected.

1. Purchased credits (top-ups and monthly passes) are non-refundable and cannot be converted to cash. 2. If a task fails or is interrupted due to platform errors or force majeure, the frozen credits are refunded automatically. 3. Credits consumed by successfully completed tasks are not refunded. 4. For duplicate charges or paid-but-not-credited orders, contact support with your order number; we will issue the credits or refund the excess. 5. Mandatory legal provisions prevail.

Contact support via WeCom or email with your order number and billing details. Invoices are issued by Sichuan Hengli Yunchuang Technology Co., Ltd.

WeCom support: scan the QR code in the Help Center or the Support button Email: support@junhaiai.com Hours: weekdays 9:00-21:00 (UTC+8), reply within 24 hours